Fast, reliable, and secure delivery for all your AIBA products. Learn about our shipping options, timelines, and policies.
Perfect for non-urgent deliveries. Fully trackable with email updates.
Priority handling and delivery. Includes weekend delivery option.
Order online and pick up at our flagship stores. Ready in 2 hours.
From order placement to your doorstep - here's what to expect:
Immediately after purchase
1 business day (same day for express orders)
1 business day
1-5 business days based on shipping method
You'll receive a notification when your package is on the way
Your AIBA product has arrived!
We ship to over 100 countries worldwide. International orders typically arrive within 7-14 business days.
*Customs duties and taxes may apply depending on your country's regulations.
Check the status of your shipment
Our support team is ready to assist with any shipping inquiries or issues.
shipping@aiba.tech
1-800-AIBA-SHIP
Available 24/7 on our website
We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange.
Start the return process through our online portal or contact customer support.
Use the original packaging if possible. Include all accessories and documentation.
Use the prepaid shipping label we provide. Drop off at any carrier location.
Once received, we'll process your refund within 3 business days or ship your exchange.
30 days from delivery date
Items must be in original condition with all accessories
Original payment method within 3-5 business days
Free returns for defective items. $9.99 return fee for other returns.
Free exchanges for defective or incorrect items
Personalized or custom products cannot be returned unless defective.
Standard shipping takes 3-5 business days within the continental US. Express shipping takes 1-2 business days. International shipping varies by destination but typically takes 7-14 business days.
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary based on your location. You can see the exact cost at checkout.
You can change your shipping address within 1 hour of placing your order by contacting our customer support team. After that, changes may not be possible as your order enters processing.
We primarily use FedEx, UPS, and DHL for domestic shipments. For international orders, we use DHL Express. Local deliveries may be handled by regional carriers.
Some products may have shipping restrictions to certain countries due to regulations. Batteries and electronic components may have special shipping requirements. If your location has restrictions, you'll be notified during checkout.
For most deliveries, you don't need to be present. The carrier will leave the package at your door. For high-value items, signature may be required. You'll be notified if signature is required for your shipment.